FAQ
The honest questions.
What the product does, what it does not do, and where the responsibility still stays with your group.
Do you take a cut?
No. Turns is a ledger, not a wallet. Every cedi your group contributes goes to the person whose turn it is. We never touch the money.
Do I need to verify my identity?
Not for the first version. You sign up with your phone number and a password. We will add stronger verification later, with your permission.
What happens if someone defaults?
The same thing that happens today: the group sorts it socially. We do not enforce, collect, or refund. Pick your circle carefully.
Can I leave a Susu after it starts?
No. You can leave any time before the leader locks the order. After lock, you are committed for the cycle. This mirrors how Susu has always worked.
What if I lose internet on payment day?
You and the recipient can confirm the payment as soon as either of you gets back online. The round waits.
What do you do with my data?
We store your name, phone number, and your circle activity. Nothing else. We do not sell it. See the Privacy page for the long version.